Privacy Policy for OffGridLavender.com
Last Updated: January 1, 2025
At Off Grid Lavender, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to safeguard it. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
When you make a purchase or interact with our website, we collect certain personal information necessary to process your order and ensure smooth transactions. The information we collect includes:
- Personal Information: Name, billing and shipping address, email address, phone number.
- Payment Information: Credit card or payment processor details.
- Shipping Information: Information required to ship your products, including delivery address.
We collect this information directly from you when you place an order on our website or subscribe to our newsletter.
2. How We Use Your Information
The personal information we collect is used to:
- Process and fulfill your orders.
- Communicate with you about your orders, shipping, and other related matters.
- Improve our website and customer experience.
- Send you updates, promotions, or news related to Off Grid Lavender (if you have opted into our newsletter).
We will not use your personal information for purposes beyond those described above unless we obtain your consent or are required to do so by law.
3. Data Storage and Security
We store your information securely using the WooCommerce plugin on our WordPress website. Your personal information is protected through secure server technology, and we take reasonable measures to prevent unauthorized access or disclosure.
However, no method of transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We will never sell, rent, or trade your personal information to third parties. We may, however, share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders (e.g., shipping carriers, payment processors). These service providers are required to maintain the confidentiality of your information and are only allowed to use it for the purposes necessary to perform their services.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and gather information about how visitors use our site. These cookies may collect information such as your IP address, browser type, and device information.
You can adjust your browser settings to disable cookies or notify you when cookies are being used, though some features of the site may not function properly without them.
6. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information at any time.
- Opt-out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email you receive from us.
- Request that we delete your personal data, subject to any legal obligations we may have to retain certain data.
To exercise any of these rights, please contact us at [email protected].
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Off Grid Lavender does not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]